We have three options as 2FA for login:
SMS: To receive the code via a SMS to the phone linked.
Email: To receive the code via email to the email address linked.
Mobile app: To receive the code via an external application such as Google Authenticator, Microsoft Authenticator, Authy, Duo Mobile, etc.
We have four options as 2FA for withdrawals:
SMS: To receive the code via a SMS to the phone linked.
Email: To receive the code via email to the email address linked.
Mobile app: To receive the code via an external application such as Google Authenticator, Microsoft Authenticator, Authy, Duo Mobile, etc.
Last 5 digits of your ID document: To add the last 5 digits of the document used during the account verification as the code.
To activate the phone option:
Click on [Set up your phone] then add the phone number, after which you will receive a PIN you need to enter and click "Verify"
To enable the mobile app option:
Click on [Set up Mobile App] and you will be asked to download an authentication application and scan the QR code displayed on the dashboard.
Once the QR code is scanned, you will need to add the number generated by the app (6-digit code) and the password of the SkyPrivate account.
To disable the mobile app option:
The user will be asked to add the number generated by the app (6-digit code) and the password of the SkyPrivate account.
Notes:
If you don't activate an option for withdrawals, the default option is "Email address".
The 2FA is triggered if you use a different browser, IP, or device.
If you activate both options with the mobile app, you need to scan the login and withdraws QR separately, and the system will generate a code for each option.