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How does a prepayment work?
Vivian avatar
Written by Vivian
Updated over a week ago

¿What is a prepayment?

It is a payment in advance, which means that you will receive the money immediately. Before doing the show, you will be able to see the transaction in your Payments ⇒ History section.

This is how it looks:

The amount of the transaction, the date, and from what member the payment came from.


¿What should you do after receiving the payment?

After you have confirmed that you have received the prepayment, make sure that everything is ready to start the call.

Please keep in mind that it is you calling the member and not the other way around.

Why? Because the member has already paid in advance.


¿What if I don't want to do the show?

In case you don't want to do the show or continue with the agreement, please let the member know and contact Support to process the refund or, you can refund it yourself.


¿How to refund a member?

Click on actions, and you will see the refund option

This functionality only works for independent models. If you are in a studio, please contact our support team.


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